Great catching up with Peter Crosby and Rob Gonzalez in the most recent episode of their podcast – Unpacking the Digital Shelf – that explores upcoming trends, news in e-commerce, what’s latest in the retail space, and more. Tune in to hear us talk about the importance of expanding the customers you already have, as the new growth strategy, especially in the face of rising acquisition costs and margins tightening.
Tapping into the Long Tail of Consumer Loyalty
